Merchant Onboarding

# Merchant Onboarding

Alur pendaftaran merchant/hawker di platform Send.

```mermaid
graph LR
    Start[Register via SendMerchant<br/>app atau website] --> Docs[Siapkan Dokumen]
    
    subgraph Documents["Dokumen yang Diperlukan"]
        A1["ACRA Business Profile (PT) atau NRIC (sole proprietor)"]
        A2["SFA Licence (> 2 bulan masa berlaku)"]
        A3["Halal Certificate / Liquor Licence (> 3 bulan masa berlaku)"]
        A4[Store Logo<br/>min 800×800px]
        A5[Banner<br/>min 1080×600px]
        A6[Menu Photos<br/>min 800×800px]
    end

    Docs --> Verify[Verifikasi dokumen<br/>oleh Send]
    Verify -->|Approved| GoLive[Dapat mulai<br/>Live Streaming]
    Verify -->|Rejected| Revisi[Perbaiki dokumen]

    GoLive --> Stream[Go Live di SendMerchant]
    Stream --> Interact[Chat dengan viewers]
    Interact --> Orders[Terima pesanan masuk]
    
    subgraph Inactivity Policy
        I1[Inactive 6 bulan]
        I1 --> Email[Email reminder]
        Email --> Login[Login ke SendMerchant]
        Login -->|Yes| Active[Tetap aktif]
        Login -->|No 6+ bln| Delete[Akun dihapus +<br/>saldo hangus]
    end
```